Privacy Policy

Effective Date: July 31, 2026

At ApexTV1 (“ApexTV1,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access our website, create an account, purchase a subscription, or use our services.

By using ApexTV1, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you register an account, purchase a subscription, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Payment details (processed securely through third-party payment providers)
  • Account credentials
  • Any information you voluntarily provide when contacting customer support

Usage Information

We may automatically collect information regarding how you use our services, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Streaming activity
  • Date and time of access
  • Referral sources
  • Error logs and diagnostics

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience
  • Protect against fraudulent activity

You may disable cookies through your browser settings, although some features of the website may not function properly.

How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide streaming services
  • Process subscription payments
  • Verify your identity
  • Respond to customer support requests
  • Improve our website and services
  • Personalize your experience
  • Send important account and billing notifications
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations

We may also send promotional communications where permitted by law. You may opt out of marketing communications at any time.

Payment Information

Payments are processed by trusted third-party payment providers.

ApexTV1 does not store your complete payment card information on our servers. Payment providers handle your payment information in accordance with their own privacy and security policies.

Information Sharing

We do not sell or rent your personal information.

We may share your information only in the following circumstances:

  • With payment processors to complete transactions
  • With trusted service providers that assist in operating our business
  • When required by law or legal process
  • To protect our rights, users, or property
  • During a merger, acquisition, or sale of business assets

All third parties receiving personal information are expected to maintain appropriate security and confidentiality measures.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Maintain your account
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Request a copy of your personal data
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided on our website.

Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take reasonable steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

If you access our services from outside the country where our systems are located, your information may be transferred to and processed in countries that may have different data protection laws than your own.

By using our services, you consent to such transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates become effective immediately upon publication on our website unless otherwise stated. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the contact information provided on the ApexTV1 website.